ArchiSurance Example (ArchiMate Model)This example model is based upon the ArchiSurance example from The Open Group (http://opengroup.org/), version from 2012-2014.
This work is made available under the terms of the Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) license, http://creativecommons.org/licenses/by-sa/3.0/.
Changes:
* Implementation and migration extension diagram added.
Requirement Realization View (Class Diagram)
[No name] (Dependency on ArchiMate Guidelines)
Application (Application Layer)
Application Usage View (Application Layer Diagram)
Application Services (Application Layer Package)
Claims administration (Use Case)
UsedBy4 (Access)
UsedBy5 (Access)
CRM data access (Application Service)
Realization3 (Realization)
Customer administration (Application Service)
UsedBy2 (Access)
Financial services (Application Service)
[No name] (Access)
Realization2 (Realization)
Payment (Application Service)
Access1 (Access)
Policy administration services (Application Service)
[No name] (Access)
Realization1 (Realization)
Printing (Application Service)
UsedBy6 (Access)
UsedBy7 (Access)
Scanning (Application Service)
UsedBy1 (Access)
Applications (Application Layer Package)
Application Co-Operation View (Application Layer Diagram)
ArchiSurance Back Office Suite (Application Component)| Stereotypes: | ApplicationComponent |
Realization1 (Realization)
Realization2 (Realization)
Auto Insurance Application (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
Back Office (Application Component)| Stereotypes: | ApplicationComponent |
Call Center Application (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
Document Management System (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
[No name] (Access)
[No name] (Access)
Realization1 (Realization)
Realization2 (Realization)
Front Office (Application Component)| Stereotypes: | ApplicationComponent |
General CRM System (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
Realization1 (Realization)
Realization2 (Realization)
Home & Away Financial Application (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
Realization1 (Realization)
Home & Away Policy Administration (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
[No name] (Access)
Realization1 (Realization)
Legal Expense Back-Office System (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
[No name] (Access)
Legal Expense CRM System (Application Component)| Stereotypes: | ApplicationComponent |
[No name] (Access)
Shared Service Center (Application Component)| Stereotypes: | ApplicationComponent |
Web portal (Application Component)| Stereotypes: | ApplicationComponent |
Data model (Application Layer Package)
Data Dissemination Diagram (Application Layer Diagram)
Claim data (Data Object)
Realization2 (Realization)
Customer Data (Data Object)
Realization1 (Realization)
Customer Data Access (Application Function)
[No name] (Access)
Home & Away Policy Administration (Application Component)| Stereotypes: | ApplicationComponent |
Policy Data (Data Object)
Realization3 (Realization)
Policy Data Management (Application Function)
[No name] (Access)
[No name] (Access)
Relations (Application Layer Package)
UsedBy3 (Access)
Business (Business Layer)
Business functions (Busines Layer Package)
Business Function View (Business Layer Diagram)
Actuarial (Business Function)
[No name] (Access)
[No name] (Access)
[No name] (Access)
Bank (Business Role)
Claims (Business Function)
[No name] (Access)
Customer (Business Role)
[No name] (Access)
Customer relations (Business Function)
[No name] (Access)
Document processing (Business Function)
Finance (Business Function)
[No name] (Access)
Investment management (Business Function)
[No name] (Access)
[No name] (Access)
[No name] (Access)
Marketing (Business Function)
[No name] (Access)
Relations (Busines Layer Package)
Underwriting (Business Function)
[No name] (Access)
[No name] (Access)
Business objects (Busines Layer Package)
Auto Insurance Policy (Business Object)
(Insurance Policy) (Specialization)
Customer (Business Object)
insurance file (Aggregatee)| Type: | Insurance File (Business Object) |
insurance file (Aggregatee)| Type: | Insurance File (Business Object) |
Damage Claim (Business Object)
insurance file (Composer)| Aggregation: | none |
| Opposite: | claim (Compositee) |
| Type: | Insurance File (Business Object) |
insurance file (Composer)| Aggregation: | none |
| Opposite: | claim (Compositee) |
| Type: | Insurance File (Business Object) |
insurance policy (Associatee)| Type: | Insurance Policy (Business Object) |
Home Owners Insurance Policy (Business Object)
(Insurance Policy) (Specialization)
Insurance File (Business Object)
claim (Compositee)| Type: | Damage Claim (Business Object) |
claim (Compositee)| Type: | Damage Claim (Business Object) |
customer (Aggregator)| Aggregation: | none |
| Opposite: | insurance file (Aggregatee) |
| Type: | Customer (Business Object) |
customer (Aggregator)| Aggregation: | none |
| Opposite: | insurance file (Aggregatee) |
| Type: | Customer (Business Object) |
insurance policy (Compositee)| Type: | Insurance Policy (Business Object) |
insurance policy (Associatee)| Navigable: | true |
| Type: | Insurance Policy (Business Object) |
insurance request (Compositee)| Type: | Insurance request (Business Object) |
Insurance Policy (Business Object)
claim (Associatee)| Type: | Damage Claim (Business Object) |
insurance file (Composer)| Aggregation: | none |
| Opposite: | insurance policy (Compositee) |
| Type: | Insurance File (Business Object) |
insurance file (Associatee)| Type: | Insurance File (Business Object) |
insurance request (Associatee)| Type: | Insurance request (Business Object) |
Insurance request (Business Object)
insurance file (Composer)| Aggregation: | none |
| Opposite: | insurance request (Compositee) |
| Type: | Insurance File (Business Object) |
insurance policy (Associatee)| Type: | Insurance Policy (Business Object) |
Legal Expense Insurance Policy (Business Object)
(Insurance Policy) (Specialization)
Relations (Busines Layer Package)
Travel Insurance Policy (Business Object)
(Insurance Policy) (Specialization)
Business processes (Busines Layer Package)
Business Process View (Business Layer Diagram)
[No name] (Junction)
[No name] (Access)
[No name] (Flow)
Accept policy (Business Process)
Capture information (Business Process)
[No name] (Flow)
Claim received (Business Event)
[No name] (Flow)
Claim rejected (Business Event)
Handle claim (Business Process)
Investigate (Business Process)
[No name] (Flow)
Issue new policy (Business Process)
Notify additional stakeholders (Business Process)
[No name] (Flow)
Pay (Business Process)
Produce policy (Business Process)
[No name] (Flow)
Relations (Busines Layer Package)
Request for insurance received (Business Event)
[No name] (Flow)
Underwrite risk (Business Process)
[No name] (Flow)
Validate (Business Process)
[No name] (Flow)
Organization (Busines Layer Package)
Organization view (Business Layer Diagram)
ArchiSurance (Business Actor)
home & away headquarters (Associatee)| Type: | Home & Away headquarters (Location) |
legallyyours headquarters (Associatee)| Type: | LegallyYours headquarters (Location) |
pro-fit headquarters (Associatee)| Type: | PRO-FIT headquarters (Location) |
Auto Back Office (Business Actor)
[No name] (Assignment)
Front Office (Business Actor)
[No name] (Assignment)
Home & Away headquarters (Location)
archisurance (Associatee)| Navigable: | true |
| Type: | ArchiSurance (Business Actor) |
Homeowner's and Travel Back Office (Business Actor)
[No name] (Assignment)
Legal Expense Back Office (Business Actor)
[No name] (Assignment)
LegallyYours headquarters (Location)
archisurance (Associatee)| Navigable: | true |
| Type: | ArchiSurance (Business Actor) |
PRO-FIT headquarters (Location)
archisurance (Associatee)| Navigable: | true |
| Type: | ArchiSurance (Business Actor) |
Relations (Busines Layer Package)
Shared Service Center (Business Actor)
[No name] (Assignment)
Implementation and migration (Implementation and Migration Extension)
Implementation and migration diagram (Impl & Migr Extension Diagram)
Improved issue and policy handling (Gap)
improved policy and issue handling (Associatee)| Type: | Organization with improved policy and issue handling (Plateau) |
insufficient policy and issue handling (Associatee)| Type: | Organization with insufficient policy and issue handling (Plateau) |
Organization with improved policy and issue handling (Plateau)
improved issue and policy handling (Associatee)| Navigable: | true |
| Type: | Improved issue and policy handling (Gap) |
Organization with insufficient policy and issue handling (Plateau)
improved issue and policy handling (Associatee)| Navigable: | true |
| Type: | Improved issue and policy handling (Gap) |
Relations (Implementation and Migration Extension Package)
Motivation (Motivation Extension Model)
Business goals (Motivation Extension Package)
Business Goals Associated with the Driver Profit (Motivation Extension Diagram)
Improvement of cross-selling success (Goal)
increase of revenue (Aggregator)| Aggregation: | none |
| Opposite: | improvement of cross-selling success (Aggregatee) |
| Type: | Increase of revenue (Goal) |
Improvement of data consistency (Goal)
[No name] (Influence)
Increase of customer satisfaction (Goal)
[No name] (Influence)
Increase of revenue (Goal)
improvement of cross-selling success (Aggregatee)| Type: | Improvement of cross-selling success (Goal) |
profit (Associatee)| Type: | Profit (Driver) |
Reduction of cost (Goal)
profit (Associatee)| Type: | Profit (Driver) |
reduction of maintenance costs (Aggregatee)| Type: | Reduction of maintenance costs (Goal) |
reduction of personnel costs (Aggregatee)| Type: | Reduction of personnel costs (Goal) |
Reduction of errors (Goal)
[No name] (Influence)
[No name] (Influence)
Reduction of maintenance costs (Goal)
reduction of cost (Aggregator)| Aggregation: | none |
| Opposite: | reduction of maintenance costs (Aggregatee) |
| Type: | Reduction of cost (Goal) |
Reduction of personnel costs (Goal)
reduction of cost (Aggregator)| Aggregation: | none |
| Opposite: | reduction of personnel costs (Aggregatee) |
| Type: | Reduction of cost (Goal) |
reduction of rework (Aggregatee)| Type: | Reduction of rework (Goal) |
Reduction of rework (Goal)
reduction of personnel costs (Aggregator)| Aggregation: | none |
| Opposite: | reduction of rework (Aggregatee) |
| Type: | Reduction of personnel costs (Goal) |
Relations (Motivation Extension Package)
Principles (Motivation Extension Package)
Principles View (Motivation Extension Diagram)
Common use of applications (Principle)
[No name] (Realization)
Relations (Motivation Extension Package)
Single system of record for each data element (Principle)
[No name] (Realization)
[No name] (Realization)
Requirements (Motivation Extension Package)
CRM data should be maintained centrally (Requirement)
Support for financial transactions (Requirement)
Support for policy administration (Requirement)
Stakeholders (Motivation Extension Package)
Stakeholder view (Motivation Extension Diagram)
Board (Stakeholder)
customer satisfaction (Associatee)| Type: | Customer satisfaction (Driver) |
sales target (Associatee)| Type: | Sales target (Driver) |
stakeholder satisfaction (Associatee)| Type: | Stakeholder satisfaction (Driver) |
Customer (Stakeholder)
customer satisfaction (Associatee)| Type: | Customer satisfaction (Driver) |
price (Associatee)| Type: | Price (Driver) |
produkt portfolio (Associatee)| Type: | Produkt portfolio (Driver) |
Customer satisfaction (Driver)
board (Associatee)| Type: | Board (Stakeholder) |
customer (Associatee)| Type: | Customer (Stakeholder) |
Price (Driver)
customer (Associatee)| Type: | Customer (Stakeholder) |
Produkt portfolio (Driver)
customer (Associatee)| Type: | Customer (Stakeholder) |
Profit (Driver)
increase of revenue (Associatee)| Type: | Increase of revenue (Goal) |
reduction of cost (Associatee)| Type: | Reduction of cost (Goal) |
stakeholder satisfaction (Aggregator)| Aggregation: | none |
| Opposite: | profit (Aggregatee) |
| Type: | Stakeholder satisfaction (Driver) |
Relations (Motivation Extension Package)
Sales target (Driver)
board (Associatee)| Type: | Board (Stakeholder) |
Stakeholder satisfaction (Driver)
board (Associatee)| Type: | Board (Stakeholder) |
profit (Aggregatee)| Type: | Profit (Driver) |
Technology (Technology Layer)
Infrastructure (Technology Layer Package)
Infrastructure Landscape (Technology Layer Diagram)
ArchiSurance Back Office Suite (Artifact)
Realization1 (Realization)
ArchiSurance WAN (Network)
[No name] (Access)
[No name] (Access)
[No name] (Access)
Auto Back Office (Technology Layer Package)
Auto General Purpose Server (Node)
Auto Insurance Application (Artifact)
Call Center Application (Artifact)
Document Management Server (Node)
Document Management System (Artifact)
FO General Purpose Server (Node)
[No name] (Assignment)
FO Web Hosting Server (Node)
Front Office (Technology Layer Package)
General CRM System (Artifact)
Realization2 (Realization)
Home & Away Financial Application (Artifact)
Home & Away General Purpose Server (Node)
Home & Away Headquarters (Technology Layer Package)
Home & Away LAN (Network)
[No name] (Access)
[No name] (Access)
[No name] (Access)
Home & Away Policy Administration (Artifact)
Home Owners & Travel Back Office (Technology Layer Package)
Legal Expense Back Office (Technology Layer Package)
Legal Expense Back Office System (Artifact)
Legal Expense CRM System (Artifact)
Legal Expense General Purpose Server (Node)
Legally Yours Headquarters (Technology Layer Package)
PRO-FIT Headquarters (Technology Layer Package)
PRO-FIT LAN (Network)
[No name] (Access)
[No name] (Access)
Relations (Technology Layer Package)
Shared Service Center (Technology Layer Package)
Web Portal (Artifact)