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  • [[images/plus.png]] [[images/minus.png]] [ArchiMate Model (Model)]ArchiSurance Example (ArchiMate Model)
    • [[images/plus.png]] [[images/minus.png]] [Application Layer (Package)]Application (Application Layer)
      • [[images/plus.png]] [[images/minus.png]] [Application Layer Package (Package)]Application Services (Application Layer Package)
        • [Use Case]Claims administration 
        • [Application Service (Use Case)]CRM data access (Application Service)
        • [Application Service (Use Case)]Customer administration (Application Service)
        • [Application Service (Use Case)]Financial services (Application Service)
        • [Application Service (Use Case)]Payment (Application Service)
        • [Application Service (Use Case)]Policy administration services (Application Service)
        • [Application Service (Use Case)]Printing (Application Service)
        • [Application Service (Use Case)]Scanning (Application Service)
      • [[images/plus.png]] [[images/minus.png]] [Application Layer Package (Package)]Applications (Application Layer Package)
        • [Application Component (Component)]ArchiSurance Back Office Suite (Application Component)
        • [Application Component (Component)]Auto Insurance Application (Application Component)
        • [Application Component (Component)]Back Office (Application Component)
        • [Application Component (Component)]Call Center Application (Application Component)
        • [Application Component (Component)]Document Management System (Application Component)
        • [Application Component (Component)]Front Office (Application Component)
        • [Application Component (Component)]General CRM System (Application Component)
        • [Application Component (Component)]Home & Away Financial Application (Application Component)
        • [Application Component (Component)]Home & Away Policy Administration (Application Component)
        • [Application Component (Component)]Legal Expense Back-Office System (Application Component)
        • [Application Component (Component)]Legal Expense CRM System (Application Component)
        • [Application Component (Component)]Shared Service Center (Application Component)
        • [Application Component (Component)]Web portal (Application Component)
      • [[images/plus.png]] [[images/minus.png]] [Application Layer Package (Package)]Data model (Application Layer Package)
        • [Data Object (Class)]Claim data (Data Object)
        • [Data Object (Class)]Customer Data (Data Object)
        • [Application Function (Collaboration)]Customer Data Access (Application Function)
        • [Application Component (Component)]Home & Away Policy Administration (Application Component)
        • [Data Object (Class)]Policy Data (Data Object)
        • [Application Function (Collaboration)]Policy Data Management (Application Function)
        • [Application Layer Package (Package)]Relations (Application Layer Package)
    • [[images/plus.png]] [[images/minus.png]] [Business Layer (Package)]Business (Business Layer)
      • [[images/plus.png]] [[images/minus.png]] [Busines Layer Package (Package)]Business functions (Busines Layer Package)
        • [Business Function (Collaboration)]Actuarial (Business Function)
        • [Business Role (Class)]Bank (Business Role)
        • [Business Function (Collaboration)]Claims (Business Function)
        • [Business Role (Class)]Customer (Business Role)
        • [Business Function (Collaboration)]Customer relations (Business Function)
        • [Business Function (Collaboration)]Document processing (Business Function)
        • [Business Function (Collaboration)]Finance (Business Function)
        • [Business Function (Collaboration)]Investment management (Business Function)
        • [Business Function (Collaboration)]Marketing (Business Function)
        • [Busines Layer Package (Package)]Relations (Busines Layer Package)
        • [Business Function (Collaboration)]Underwriting (Business Function)
      • [[images/plus.png]] [[images/minus.png]] [Busines Layer Package (Package)]Business objects (Busines Layer Package)
        • [Business Object (Class)]Auto Insurance Policy (Business Object)
        • [Business Object (Class)]Customer (Business Object)
        • [Business Object (Class)]Damage Claim (Business Object)
        • [Business Object (Class)]Home Owners Insurance Policy (Business Object)
        • [Business Object (Class)]Insurance File (Business Object)
        • [Business Object (Class)]Insurance Policy (Business Object)
        • [Business Object (Class)]Insurance request (Business Object)
        • [Business Object (Class)]Legal Expense Insurance Policy (Business Object)
        • [Busines Layer Package (Package)]Relations (Busines Layer Package)
        • [Business Object (Class)]Travel Insurance Policy (Business Object)
      • [[images/plus.png]] [[images/minus.png]] [Busines Layer Package (Package)]Business processes (Busines Layer Package)
        • [Junction (Opaque Behavior)][No name] (Junction)
        • [Business Process (Opaque Behavior)]Accept policy (Business Process)
        • [Business Process (Opaque Behavior)]Capture information (Business Process)
        • [Business Event (Opaque Behavior)]Claim received (Business Event)
        • [Business Event (Opaque Behavior)]Claim rejected (Business Event)
        • [Business Process (Opaque Behavior)]Handle claim (Business Process)
        • [Business Process (Opaque Behavior)]Investigate (Business Process)
        • [Business Process (Opaque Behavior)]Issue new policy (Business Process)
        • [Business Process (Opaque Behavior)]Notify additional stakeholders (Business Process)
        • [Business Process (Opaque Behavior)]Pay (Business Process)
        • [Business Process (Opaque Behavior)]Produce policy (Business Process)
        • [Busines Layer Package (Package)]Relations (Busines Layer Package)
        • [Business Event (Opaque Behavior)]Request for insurance received (Business Event)
        • [Business Process (Opaque Behavior)]Underwrite risk (Business Process)
        • [Business Process (Opaque Behavior)]Validate (Business Process)
      • [[images/plus.png]] [[images/minus.png]] [Busines Layer Package (Package)]Organization (Busines Layer Package)
        • [Business Actor (Actor)]ArchiSurance (Business Actor)
        • [Business Actor (Actor)]Auto Back Office (Business Actor)
        • [Business Actor (Actor)]Front Office (Business Actor)
        • [Location (Node)]Home & Away headquarters (Location)
        • [Business Actor (Actor)]Homeowner's and Travel Back Office (Business Actor)
        • [Business Actor (Actor)]Legal Expense Back Office (Business Actor)
        • [Location (Node)]LegallyYours headquarters (Location)
        • [Location (Node)]PRO-FIT headquarters (Location)
        • [Busines Layer Package (Package)]Relations (Busines Layer Package)
        • [Business Actor (Actor)]Shared Service Center (Business Actor)
    • [[images/plus.png]] [[images/minus.png]] [Implementation and Migration Extension (Package)]Implementation and migration (Implementation and Migration Extension)
      • [Gap (Artifact)]Improved issue and policy handling (Gap)
      • [Plateau (Class)]Organization with improved policy and issue handling (Plateau)
      • [Plateau (Class)]Organization with insufficient policy and issue handling (Plateau)
      • [Implementation and Migration Extension Package (Package)]Relations (Implementation and Migration Extension Package)
    • [[images/plus.png]] [[images/minus.png]] [Motivation Extension Model (Package)]Motivation (Motivation Extension Model)
      • [[images/plus.png]] [[images/minus.png]] [Motivation Extension Package (Package)]Business goals (Motivation Extension Package)
        • [Goal (Class)]Improvement of cross-selling success (Goal)
        • [Goal (Class)]Improvement of data consistency (Goal)
        • [Goal (Class)]Increase of customer satisfaction (Goal)
        • [Goal (Class)]Increase of revenue (Goal)
        • [Goal (Class)]Reduction of cost (Goal)
        • [Goal (Class)]Reduction of errors (Goal)
        • [Goal (Class)]Reduction of maintenance costs (Goal)
        • [Goal (Class)]Reduction of personnel costs (Goal)
        • [Goal (Class)]Reduction of rework (Goal)
        • [Motivation Extension Package (Package)]Relations (Motivation Extension Package)
      • [[images/plus.png]] [[images/minus.png]] [Motivation Extension Package (Package)]Principles (Motivation Extension Package)
        • [Principle (Class)]Common use of applications (Principle)
        • [Motivation Extension Package (Package)]Relations (Motivation Extension Package)
        • [Principle (Class)]Single system of record for each data element (Principle)
      • [[images/plus.png]] [[images/minus.png]] [Motivation Extension Package (Package)]Requirements (Motivation Extension Package)
        • [Requirement (Class)]CRM data should be maintained centrally (Requirement)
        • [Requirement (Class)]Support for financial transactions  (Requirement)
        • [Requirement (Class)]Support for policy administration  (Requirement)
      • [[images/plus.png]] [[images/minus.png]] [Motivation Extension Package (Package)]Stakeholders (Motivation Extension Package)
        • [Stakeholder (Class)]Board (Stakeholder)
        • [Stakeholder (Class)]Customer (Stakeholder)
        • [Driver (Class)]Customer satisfaction (Driver)
        • [Driver (Class)]Price (Driver)
        • [Driver (Class)]Produkt portfolio (Driver)
        • [Driver (Class)]Profit (Driver)
        • [Motivation Extension Package (Package)]Relations (Motivation Extension Package)
        • [Driver (Class)]Sales target (Driver)
        • [Driver (Class)]Stakeholder satisfaction (Driver)
    • [[images/plus.png]] [[images/minus.png]] [Technology Layer (Package)]Technology (Technology Layer)
      • [[images/plus.png]] [[images/minus.png]] [Technology Layer Package (Package)]Infrastructure (Technology Layer Package)
        • [Artifact (Artifact)]ArchiSurance Back Office Suite (Artifact)
        • [Network (Node)]ArchiSurance WAN (Network)
        • [Technology Layer Package (Package)]Auto Back Office (Technology Layer Package)
        • [Node (Node)]Auto General Purpose Server (Node)
        • [Artifact (Artifact)]Auto Insurance Application (Artifact)
        • [Artifact (Artifact)]Call Center Application (Artifact)
        • [Node (Node)]Document Management Server (Node)
        • [Artifact (Artifact)]Document Management System (Artifact)
        • [Node (Node)]FO General Purpose Server (Node)
        • [Node (Node)]FO Web Hosting Server (Node)
        • [Technology Layer Package (Package)]Front Office (Technology Layer Package)
        • [Artifact (Artifact)]General CRM System (Artifact)
        • [Artifact (Artifact)]Home & Away Financial Application (Artifact)
        • [Node (Node)]Home & Away General Purpose Server (Node)
        • [Technology Layer Package (Package)]Home & Away Headquarters (Technology Layer Package)
        • [Network (Node)]Home & Away LAN (Network)
        • [Artifact (Artifact)]Home & Away Policy Administration (Artifact)
        • [Technology Layer Package (Package)]Home Owners & Travel Back Office (Technology Layer Package)
        • [Technology Layer Package (Package)]Legal Expense Back Office (Technology Layer Package)
        • [Artifact (Artifact)]Legal Expense Back Office System (Artifact)
        • [Artifact (Artifact)]Legal Expense CRM System (Artifact)
        • [Node (Node)]Legal Expense General Purpose Server (Node)
        • [Technology Layer Package (Package)]Legally Yours Headquarters (Technology Layer Package)
        • [Technology Layer Package (Package)]PRO-FIT Headquarters (Technology Layer Package)
        • [Network (Node)]PRO-FIT LAN (Network)
        • [Technology Layer Package (Package)]Relations (Technology Layer Package)
        • [Technology Layer Package (Package)]Shared Service Center (Technology Layer Package)
        • [Artifact (Artifact)]Web Portal (Artifact)